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TERMS AND CONDITIONS

Europa Suites makes its best efforts to ensure that all the information that appears on its website is accurate. However, no warranty, expressed or implied, is given that the information provided on this website is error free. Europa Suites does not accept liability for any errors and/or omissions and reserves the right to change the information published at any time and without notice.

In accordance with Law 679 of 2001/1336 of 2009 that prevents and condemns exploitation, pornography, and sex tourism with minors.

Our building offers a security system to protect the integrity and property of the guests, however, caring of these elements is responsibility of the owner. In each room there is a security box.

If you require any visit to the room, you must announce it at the reception of the building, you must have to sign a Disclaimer and present their original identification document. The Guest is responsible for the use of the accommodation and the actions of his companions.

In compliance with current regulations and in line with our Quality Management System, the building is a smoke, tobacco or weed free space. For this reason, the consumption of cigarettes, tobacco or any derivative is not allowed in internal areas including bedrooms. Failure to comply with the above generates an economic sanction equivalent to 100usd.

In accordance with national regulations (Law 17 of 1981), the building prevents the commercialization and illicit trafficking of flora, fauna, and cultural property (Law 397 of 1997).

We are a pet-free building. (Pets are no allowed)

In compliance with statutory law 1581 of 2012 on data protection, by registering your data in this form you authorize Europa Suites to be incorporated into the database for associative, cultural purposes, recreational, sports and social activities. Idealization of clients. Management of publications, accounting, tax and administrative. Customer Management. Management of charges and payments. Billing management. History of commercial relations. Marketing advertising and commercial prospecting. Distance selling. Likewise, we inform you that, in the collection, storage and use, your data will be treated in accordance with the current legal order that governs the protection of personal data, guaranteeing the exercise of the rights of the owner. You can exercise the rights to know, correct, update, delete and / or revoke the authorization, by writing to Europa Suites at the email address customerservice@europasuites.co, indicating in the subject the right you want to exercise or by ordinary mail to Carrera 38 8 59.

The accommodation contract ends: A) due to expiration of the agreed fixed term: B) due to breach of any of the obligations of the parties. The breach of the guest does not exonerate him from the payment of the full rate for the agreed term: C) When the contract is concluded day by day, that is, when the term of the guest’s stay in the building is not expressly indicated on the card registration of the building, the contract will be terminated at the expiration of the departure day established in accordance with the contract: D) ​​When the contract is for a specific term, it will end at the expiration of the contract, in which case the building may have the room, in case of early termination the Guest must pay the corresponding rate for the full term, unless there is reasonable cause that, in the opinion of the administration, justifies the early termination of the contract, such as domestic calamity, illness of the guest or the group in charge, airfare problems, etc., we reserve the contract extension.

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